COMPANY MISSION Our mission is to provide exceptional service in a most-timely manner to owners and tenants.
OUR MANAGEMENT TEAM Our Management Team consists of Terry Ryan, Managing Broker and REALTOR®; Heather Brown Colbert, Property Manager, Office Manager, REALTOR®, and Notary Public; Stephanie Colbert, Associate Broker, Property Manager and REALTOR®; Michael Copeland, REALTOR®.
Terry Ryan – Managing Broker – REALTOR® Terry holds an undergraduate degree in Business Administration from the University of New Hampshire and a Master’s Degree in Business Administration from Rivier College. Terry has an extensive background in financial management, marketing, contract law, contracting and space planning. As a licensed Real Estate Broker, Terry is an active member of the Granite State South Board of REALTORS® serving as Board Treasurer and a member of the Education and Strategic Planning Committees. Terry is also a member of the Commercial Investment Board of REALTORS®, the Greater Derry-Londonderry Chamber of Commerce, and serves on the Finance Committee of the New Hampshire Association of REALTORS®. Terry was the recipient of the 2008 GSSBR President’s Award. In 2012, Terry Ryan was awarded REALTOR® of the Year from the Granite State South Board of REALTORS®. Licensed NH Real Estate Principle Broker #011261.
Heather Colbert – Property & Office Manager/Rental Agent – REALTOR® Heather has both a Bachelor’s of Science in Accountancy and a Master’s Degree in Business Administration/Computer Information Systems from Bentley University, and over 20 years of experience in international accounting, financial management, and small business computer systems. Heather started at Pater Real Estate Management Co., Inc. in the Spring of 1997. In addition to listing and showing rental properties, she functions as the website manager and MLS head administrator. She oversees office procedures to stay abreast of the changing real estate market and regulations. As member of the Granite State South Board of REALTORS®, Heather is a member of the Diversity, Professional Standards, RPAC, Nominations, and Community Service committees. She is also a Notary Public and past member of the Windham Service Team of Girl Scouts of the Green and White Mountains, including town-wide cookie manager. Licensed NH Real Estate Salesperson #045271.
Stephanie Colbert – Property Manager/Associate Broker – REALTOR® Stephanie graduated Summa Cum Laude from St. John’s University in 2012 with a Bachelor’s Degree in Psychology and Philosophy. She began working for Pater Real Estate in 2006 and became licensed as a RE agent and member of the GSSBR in late 2012. She has experience in both marketing and advertising, and is currently the Chair of the Communications Committee for the Granite State South Board of REALTORS® and a member of the GSSBR Board of Directors. Stephanie was presented with the 2014 Rookie of the Year Award from The New Hampshire Association of REALTORSⓇ Young Professionals Network. As a Property Manager, Stephanie coordinates appointments, shows available properties, meets with potential new clients, processes utility billings, and is the main contact for our Condominium Associations. Licensed NH Real Estate Associate Broker #068120.
Michael Copeland – Rental Agent – REALTOR® Michael has been a Real Estate agent since 1994. While attending Ohio State University, he majored in Business Administration. In addition to his involvement in real estate and retail, Michael has an eclectic background including marketing, designing fabrics and wall coverings, and writing poetry. A published poet and award winning photographer, he is currently compiling an anthology of his works. Michael joined the Pater Real Estate team in November 2013. Licensed NH Real Estate Salesperson #040037.
OUR ACCOUNTING TEAM Our Accounting Team consists of Susan Hewson and Donnamaria Harrington. Together they process all payables and receivables and maintain an owner and tenant database to quickly view rent payments and invoice balances.
Susan Hewson – Bookkeeper Susan graduated Summa Cum Laude from Hesser College with a degree in Paralegalism. She previously worked for Pater Real Estate and returned in November of 2013 as a member of the Accounting Team. She has worked several years in the finance industry and client services. Sue processes rents and condominium fees monthly and is the main contact for tenants of our managed accounts.
Donnamaria Harrington – Bookkeeper Donna has extensive experience in full-charge bookkeeping, specializing in QuickBooks. She previously worked for Pater Real Estate for 10 years before relocating to California in 2012. We welcomed her return in May 2015 as a member of the Accounting Team. Donna is the first contact for payables and receivables.
OUR MAINTENANCE TEAM Our Maintenance Team consists of Pat Ryan, Maintenance Supervisor; Evan Jacobsen, Maintenance Manager; and David Edmonds, Maintenance Coordinator. Our reliable maintenance team can handle small plumbing, electrical, and carpentry repairs, as well as painting, cleaning, and lawn maintenance services. We are capable of getting a rental unit ready for occupancy with minimal vacancy and responding to maintenance issues in a professional and timely way.
Pat Ryan – Maintenance Supervisor Pat has extensive experience in all areas of property maintenance including plumbing, electrical, and carpentry. Prior to joining Pater Real Estate Management Company, Pat worked 15 years in building construction for Continental Homes. He is able to handle small maintenance problems as well as large commercial suite construction.
Evan “Jake” Jacobsen – Maintenance Manager Jake graduated from The University of New Hampshire with a BSME Degree. He has worked in the Mechanical Engineering industry for over 20 years and maintained several apartment buildings. Jake started his own successful handyman business in 2012 and ran it full time prior to joining the Pater Real Estate team in March of 2015. Outside the office, he is a bass player and singer for a classic rock cover band and enjoys sports car racing.
David Edmonds – Maintenance Coordinator David received his BA from Eastern Nazarene College, majoring in Music Theory and Business, and went on to study Management in graduate school. Before coming to Pater in November 2013, David earned experience in emergency response and maintenance as the Operations Manager for ENC’s Safety and Security Department. He is our liaison between owners and tenants for routine maintenance and emergency issues. David is an effective communicator and keeps the property owners informed regarding property maintenance concerns. A recently licensed agent and REALTOR®, David’s role at Pater Real Estate Management Co., Inc. has grown to include that of Office Manager, as well as showing properties.
Pater Real Estate Management Co. Inc. is actively involved in many professional associations:
- Granite State South Board of REALTOR® (GSSBR)
- NH Commercial Investment Board of REALTORS® (CIBOR)
- Greater Derry/Londonderry Chamber of Commerce
- Community Associations Institute (CAI)
Pater Real Estate Management Co. Inc. proudly supports these community organizations:
- Local High Schools’ Athletic Teams and Bands
- Girl Scouts of the Green and White Mountains
- Greater Derry/Londonderry Relay for Life
- Greater Manchester Mental Health Association
- Sonshine Soup Kitchen